Caroline Britt

RGB Networks

Caroline has been in the AV industry for 20+ years, the most of the those with RGB. She thrives on the daily challenges that arise with heading up a European Distribution Company……never a dull moment!
She has a great passion for travel and in her spare time, you will either find her trekking through Vietnam, exploring European cities or skiing on the alps.

Birgit Jackson

Sharp Electronics Europe

With 20 years of experience in the AV sector Birgit is a strategic and decisive business leader with extensive product marketing experience in major global telecommunications and technology organisations accompanied by an engineering university degree. She has a proven track record of establishing resilient business relationships and influencing key stakeholders at all levels including board and is an engaging and clear communicator.
During the last seven years she has been managing teams remotely and locally including different age groups and nationalities, providing the best base for her people to be successful is one of her passions.

Angela Townsend


Angela is passionate about leading businesses through transformational and profitable sales growth. With over 20 years’ experience in the AV sector working for leading manufacturers; Sony Epson and Sharp, she is am keen to support the development of teams and individuals to become the best in the industry.

Her focus is always on the customer experience and she prides herself in operating with integrity and recognising the requirement to earn the right to do business with customers and the channel. Angela joined SMART in November 2018 as Channel Director. She is married with two children and lives in Skipton.

Hilary Harris

Organisation Development and Talent Management Consultant

Hilary Harris has been operating as an independent Organisation Development and Talent Management Consultant for three years now after a long and distinguished career working in highly successful organisations including Reed Elsevier, Dun & Bradstreet, GE, PA Consulting Group, Cable & Wireless and Digital Equipment Company. She has broad industry sector experience in the fields of Broadcast, Technology, Pharma, Telecoms, Data & Information, Digital Publishing, Transport, Finance & Risk, Oil & Gas and the UK Public Sector.

Hilary has extensive hands on practical experience of working across the US, Europe, Singapore and China where she successfully coached and mentored senior executives and individual contributors to achieve their real potential on an individual level. This together with her strong track record of working with business leaders to drive and facilitate change across many culturally diverse organisations has resulted in her being widely recognised as a trusted and highly respected business partner. Talent Development, Organisation Change & Transformation Leadership, Coaching & Business Facilitation alongside Leadership Development have underpinned her approach.

Adam Harvey

University of Hertfordshire

Adam Harvey is a Solution Architect – AV & Digital Media at the University of Hertfordshire. Adam has been at the University of 25 years and has held a number of AV roles in that time from Media Services Technician to Technical Support Manager and onto AV Development Manager before taking on the current role in June 2016.

Over his time at the University, Adam has been involved in delivering well over 600 AV projects, including work on 15 new buildings, ranging from ‘standard’ technology refreshes to innovative projects to change the way teaching and learning is delivered to students. The most notable recent project to be completed has been the New Science Building which was a building wide AV over IP deployment. This project generated a lot of interest across HE and the wider AV industry and was shortlisted for a number of industry awards, winning the AV Award for Best Education Project 2017.

Adam is an active member of the AV industry via groups such as SCHOMS, AXIVA, AV User Group, AV Cultural Forum and several manufacturer focus groups. Adam is one of the Learning and Teaching Spaces Managers Group (LTSMG) Exec Team, which is an education sector focused end user organisation. He also sits on the HEPCW / SUPC / LUPC Technical Advisor Group for the AV Framework Agreement and has acted as an AV Awards Judge for the last three years. He has also held the AVIXA CTS Certification since 2007 along with a number of other manufacturer certifications.

Naina Taylor


Naina started her career at age 15 working in a shoe shop on weekends and school holidays and what she didn’t know then was that sales would be her area of expertise that I would excel in during her career. As part of her time at university she was awarded a scholarship to learn Japanese and study at Hitotsubashi University in Tokyo for a year. The result of this post university was a job at Sony where she spent her next 14 years. Here she was introduced to technology with the number one consumer brand at the time, sales, marketing and finance. Again working with her strengths, she excelled in sales and moved into management.

As other brands started coming into the market Naina moved to a more emerging brand moving from value sales to volume sales in laptops and desktops at Lenovo. High volume, very commercial, high pressure, less relationship based and more about consistency and not taking no for an answer. This was financially a highly rewarding job and after two and a half years she wanted to move back into selling more technical product and managing a more technical team that sold on product hence her move to Midwich. When Naina started at Midwich she didn’t really know these boxes existed and was a little nervous about managing a team that knew more about the product than me but it has been a great fit, they have worked as a team, leaned on each other’s skill sets and grown in different ways.

Naina is 42 years old has three children two girls and a boy and a very supportive husband.

Toni Moss


In the heavily male-dominated AV industry, Toni Moss stands out as a leading lady. As Managing Director of multi-award winning professional integrator CDEC Ltd, Toni leads a £10 million business with a team of 40 operations, sales and admin staff and around 50 engineers working across the UK and internationally.

As a long-time supporter of Women in AV, and a key instigator behind the recently introduced mentoring scheme, Toni is a driving force in ensuring women have the necessary skills, knowledge and experience to develop their careers in AV, while highlighting the important role women have to play in the industry.

Toni began working in the sales field upon leaving school and quickly progressed her career. She first started selling into the education sector (CDEC’s core business today) over 20 years ago and has a detailed understanding of how technology in education has evolved over the years.

In 2003 when Toni joined CDEC, the vision was clear; to become THE leading AV integrator in the UK. Toni has steadily brought this vision to fruition, with the company now having won Reseller / Integrator at the AV Awards on three occasions, alongside a number of other prestigious accolades.

Toni has strategically grown CDEC’s turnover from £800k in 2003 to £10 million to date. Under Toni’s direction, CDEC is now involved in high level projects and covers a broad range of verticals nationwide.

Amy Cronshaw

macom GmbH UK

Amy is a senior consultant at macom, Europe’s leading AV consultancy. Her passion for creating future standards and concepts focused around user experience lead to focused, driven projects with communication and co-ordination being key.

Amy’s career in the audio visual industry started in 2011 within one of the world’s leading AV systems integrators. She has since worked in all areas of the industry including consultancy, business processes, defining standards, project management and account management and has worked on many large scale AV projects across the country.
Amy has worked across many sectors specialising in corporate and government projects specifically and has helped implement standards in companies from the MoJ and MoD headquarters through to large scale new builds with dedicated broadcast studios for large financial institutions.

As a consultant Amy has managed strategy, concept, detailed design and implementation on a range of large scale projects from focused technology upgrades through to detailed studio and auditoria designs.

Amy was born in Scotland and raised in The Gambia in Africa. She loves to travel and on one of her recent trips she climbed to Everest base camp. Other than travel Amy loves reading and finding great restaurants in London.

Sid Stanley

Calrec Audio Ltd

Sid has spent 20 years in AV holding leadership positions at Sony, Barco and Promethean. In recent times he spent three years as Managing Director at TD Maverick and for four years led Sharp Europe Pro Displays Business. After many years in professional displays I have crossed over to audio and now lead Calrec Audio Ltd, a global leader in the broadcast audio mixer desk market.

Denise O'Keeffe


Denise has been working in AV for over 20 years, starting her career as a product demonstrator for Sanyo. She achieved promotion to an Account Manager role where she sold to av resellers and distributors with a successful performance record of growing accounts and hitting sales targets. Selling to these customers gave Denise a deep knowledge of the channels and key contacts in the AV market and she built relationships from the sales floor through to the business owners and directors.

After 4 years and a brief trip traveling around the world, Denise changed direction and moved into AV recruitment. She retrained and utilised her multi level contact network in the AV industry to become a recruitment specialist. Her business Woop Jobs was founded 11 years ago and has an annual turnover of £250k. She is delighted to be involved with such an important initiative and wanted to be a mentor to use her knowledge and experiences to help others achieve their potential and gain confidence to be successful in their career.

Ann Pickard

Visavvi part of Saville Group

Ann joined Saville Group on the 20th May 1992 as a Junior Administrator after being a trainee florist and a painter and decorator. The department consisted of three people including herself and every call she took was someone shouting at her. Eventually she approached the director in the South with a plan to sell maintenance contracts, which he thought sounded like a good idea. Within ten months they had covered the running costs and that year we made money for the first time in the departments history.

From that point there was not stopping her. In 2004 she was promoted to Group Service Manager for the whole of Saville amalgamating the North and the South into one department, introduced a new management system with live sign off and have never looking back. Due to Ann’s continuous success and growth of the Service Department she was offered shares in 2014 and then in 2017 she was invited onto the board of Directors which she couldn’t have been any prouder about. Ann wanted to be a mentor to hopefully make someone else’s journey a little easier than hers.

Sadie Groom

Bubble Agency

Sadie founded Bubble, a global PR, marketing and events company focusing on the entertainment technology, sports and AV business, in 1999 and is still very much the driving force. With 20 years of experience promoting industry exhibition companies, manufacturers and services companies Sadie not only looks after the business side of Bubble but also promotes the role of women in the industries she works in.

In 2017 she founded the Rise – Women in Broadcast group and successfully launched the mentoring programme in 2018. Sadie has been a regular participant in WAVE UK either as a presenter and an attendee and is looking forward to working the AV sector on this great scheme.

A keen traveller, she is trying to go to 50 countries before she is 50 and would like to spend more time on the golf course.

Nicki Fisher


Nicki Fisher is the EMEA Sales Director for Clear-Com, An HME Company. In this role, she is responsible for sales of Clear-Com’s products and solutions across the EMEA region. Together with her team, she is committed to ensuring the brand promise of providing high quality, innovative real-time communications products to professionals who depend on Clear-Com for application expertise and support across multiple market sectors including AV, Broadcast, Sports, Amusement Parks and Marine.
Nicki is also on the Board of Directors and supervisory group for the IABM and is instrumental on the board of RISE for Women in Broadcasting. She has mentored a number of young professionals, both male and female to resounding success in their careers.
Prior to joining Clear-Com in April 2014, Nicki was the Sales Director for the Tektronix EMEA Video Business for 8 years where she was responsible for sales of Video Analysis and Monitoring equipment into the Broadcasting, Production and Telecoms markets. Nicki spent 11 years working for Agilent (formerly Hewlett Packard) in a variety of senior management and individual contributor sales roles, where she was the first Female Account manager for the UK Aerospace and Defence business and also the first female European Regional Sales Manager for the Communications Test Business.
Nicki gained a B.Sc. Hons in Physics from Liverpool University in 1989 and began her career as a Product Training Engineer at Marconi Instruments.
Nicki loves the outdoors, in particular running and sailing and is also an assistant dinghy instructor and coaches the regional youth sailing team.

Lesley Da Costa

InfiLED EM International

Lesley is a highly motivated executive who has worked in large global IT consultancies before moving into the DOOH industry 3 years ago. She brings a wealth of change management, leadership and negotiation skills to her new challenge at infiLED.

She has had a variety of senior leadership roles which have seen her able to influence at all levels of the organisation. Having continually progressed in senior strategic roles, with both breadth and depth of experience in large scale roles in Business Change Management, having specialised in Talent Management and Resource Augmentation programmes of work as well as Business Process Re-Engineering. These challenges having seen her deliver programmes of work with multi million pound budgets. The successes delivered have been supported by exceptional leadership skills, stakeholder management and relationship management skills, as Lesley strives for herself and the programmes she leads, to be motivated to be the best by implementing innovative and value adding solutions that meet and surpass expectations.

She is now Chief Operating Officer at infiLED EM International Ltd which is seeing exponential growth year on year. Lesley is using her wealth of experience to ensure there is an operational infrastructure in place that will support and grow with the business as it continues its current rate of unprecedented growth

Martine Dodwell-Bennett

Lutron Electronics

Martine has 18 years experience in the AV industry and is Director of Sales and Operations Europe and Africa at Lutron. Her specific experience is in leading and managing people, sales, marketing, product management, services and training/education.

Martine has director level experience for 10 years, a MBA and a coaching qualification. She can assist in planning career path, managing internal politics, sales/marketing strategies, whole business thinking, interpersonal skills and approach.

Caroline Carter

Imperial College London

Further details coming soon

Daniel Lee

Hewshott International

Having worked in the industry for over 20 years, Dan has held positions in all aspects of AV including installation, sales, project management, operations management and now senior management.

This varied mix of roles has prepared Dan for his current position as owner and Managing Director of the EMEA division of one of the most respected global technology consultancies, Hewshott International.

Bringing a flair for design and a robust approach to business management and operations, Dan applies his experience in developing not only the business but the Hewshott team and as such, Dan is delighted to have been invited by the Women in AV team to provide mentoring to someone outside of his own organisation.